Networker - IM System for Providers

The access to the instant messaging system is provided on a software as service base (SaaS). Much attention in the system development has been paid to the security, as most customers are small and medium businesses. However, private users who do not work for a particular company can also use the system as well as business customers. One of the system’s main characteristics is its multitenant architecture. In particular, there is a possibility for other companies to sell services on their behalf. Administrators of different levels can manage accounts of final users that belong to their area of responsibility. The system’s main features: Exchange of information on the user status Instant messaging Conference that several people can participate in (group chat) File transfer SMS sending Teleconference organisation Integrated softphone (VoIP) Centralised management of information on VoIP services provider Personal and common company bookmarks for useful Internet resources News feeds Integration with public systems of instant messaging (AIM, ICQ, MSN, Yahoo!) Multilevel branding settings Integration with LDAP directory (OpenLDAP, MS Active Directory, etc) of the customer companies Flexible system for reporting on the system usage Chat history storage on the server Possibility for administrators of the customer company to audit history Access to system: Desktop client Web client Mobile client for Pocket PC (Windows Mobile 5.0. and higher) Mobile client for Blackberry Outlook plug in