Portfolio

This SMS call center web system has been developed to provide SMS answering service. People can send their questions via SMS messages on a short number and receive quick answers. SMS messages are processed in a call center by a number of operators working on line. All messages are either stored in the global queue or automatically assigned to the most free operator.

The site was designed for "Svit Knizhok" company located in Dnipropetrovsk. The site combines functions of a visit card, e-shop and also social networks. A visitor can find all necessary information, such as employment, discount program, news, contact information, information about retail outlets, and availability of books. Some items can be purchased online.

This is a classical web store solution which includes all standart elements such as product catalogue, search engine, user accounts, shopping cart, the full payment processing functionality and so on. An administration system is included in this project.